Please read carefully.
Our Privacy Commitment
2GO collects personal information to provide products and services to our customers and stakeholders. 2GO uses collected personal information to perform services necessary for commercial and legitimate business purposes (the “Purposes”) such as but not limited to booking of tickets; shipping, freight, brokerage, and warehousing services; parcel, food, and other product deliveries; addressing inquiries and assisting customers; employment-related activities; improving products, services, and processes; data analytics; profiling, marketing communications; and customer-engagement programs.
Data we collect
Depending on the type of service you require or the type of engagement you will have with us, the data we collect from you may be a combination of any, or all, of the following: your name, age, address, contact number, email address, gender, birthdate, your still and/or moving images, and company name.
Should you choose not to provide any of the above personal information, 2GO may not be able to accommodate your request or perform its Services.
How we collect and process your data
How we protect your data
Only authorized 2GO personnel are granted access to personal information collected by 2GO. Personal information collected via the internet or other electronic methods is stored in a secure database, while physical records of personal information are stored in locked filing cabinets or in secured warehouse facilities.
2GO will not share your personal information with third parties unless necessary for the above-mentioned Purposes and unless you give your consent thereto. Such third parties may include 2GO’s subsidiaries and affiliates as well as business partners, service providers and contractors or subcontractors. Any personal information shared with such third parties shall also be covered by the appropriate agreement to ensure that all personal information is adequately safeguarded.
We may disclose the Data when required by law or court order, or as requested by other government or law enforcement authorities, or in the good faith that disclosure is otherwise necessary or advisable including and without limitation to protect the rights or properties of 2GO. This also applies when we have reason to believe that disclosing the Data is necessary to identify, contact or bring legal action against someone who may be causing interference with our rights or properties, whether intentionally or otherwise, or when anyone else could be harmed by such activities.
Our website is intended only for persons who are at least eighteen (18) years old. We neither offer products or services to, nor knowingly collect personal data of, persons below the age of eighteen (18) years (“Minors”) without any legal basis. Should we learn that we were provided with personal data of Minors, we will delete the same from our database unless there is legal basis for keeping and processing such personal data (e.g. contract entered into and/or consent given by the parent or legal guardian of the Minors on their behalf). If you are a Minor, please do not provide any personal data to us, such as your name, age, gender, email address, contact information and the like, and consult your parent(s) or guardian(s) first before visiting our website.
2GO retains the personal information it collects only for the period allowed under the applicable laws and regulations, including but not limited to the Data Privacy Act and its Implementing Rule and Regulations. 2GO shall immediately destroy or dispose in a secure manner any personal information where the retention of which is no longer allowed under the said applicable laws and regulations.
Your Responsibility and Right to Access or Correct Your Data
You are responsible for the accuracy and correctness of any personal information you provide to 2GO, as well as for the consequences of disclosing your personal information to 2GO and failure to provide the accurate, correct and updated personal information.
You have the right to be informed, to access, to object, to erasure or blocking, to damages, to file a complaint, to rectify, and to data portability in relation to your personal information, which you provided and which 2GO collected and stored, in accordance with the conditions and requirements under the Data Privacy Act and its Implementing Rules and Regulations.
To access and/or correct or update such personal information, please contact the Data Protection Officer (DPO) by sending an email to firstname.lastname@example.org with your full name and the personal information you wish to access or to be corrected or updated. The DPO will contact you within the time required by the law and regulations. Where correction of personal information is not possible, the DPO shall explain the reason for refusing to make such correction.
Should you wish to obtain a hard copy or printout of such personal information, any and all costs related thereto shall be for your own account.
The Data Protection Officer
8th Floor, Tower 1, Double Dragon Plaza,
Macapagal Avenue cor. EDSA, Pasay City
Tel: 63(2) 5287171 loc. 80058